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Frequently Asked Questions

What can I do to help make sure no one gains unauthorized access?

Please keep your username and password private, and do not share your login credentials with others. Two factor authentication is available for all accounts through email or phone.

AuraData provides the ability to have multi-user accounts, this is for the safety and accountibility of our clients. Account Administrators can manage users via 'User' in the menu. There are video process guides available to you in the 'Guide' section of the menu. 

Please notify AuraData if you believe your account has been breached. 

If you have any more questions, don't hesitate to reach out:

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